Usage Rates
What Jasmine Voice AI and client texting cost once you go past your monthly Communications Credit. No surprises, no fine print.
Rates
These are the only rates that apply. There’s one bill, from TaxOffice.AI, for everything — not a separate charge from any third party.
| Channel | Rate | Notes |
|---|---|---|
| Jasmine Voice AI | $0.195 / minute | Same rate whether Jasmine is answering or placing a call. Billed to the minute. |
| Client SMS | $0.0208 / segment | A standard text is one segment. Longer messages, or messages with images, may use more than one. |
Usage inside your monthly Communications Credit costs nothing extra — it’s already part of your plan. These rates apply only to usage beyond that credit in a given month.
What your credit covers
Your Communications Credit is one balance you can spend on Jasmine, texting, or any mix of the two.
- About 128 minutes of Jasmine, if used entirely on voice
- About 1,200 standard SMS segments, if used entirely on SMS
- Or any combination of the two
- About 769 minutes of Jasmine, if used entirely on voice
- About 7,200 standard SMS segments, if used entirely on SMS
- Or any combination of the two
Questions
How do I know what I've used?
Your usage dashboard shows Jasmine minutes and text messages against your credit as they happen, broken out by channel, so you always know where you stand before the month closes.
Does unused credit carry over?
No. The credit resets at the start of each month. It doesn’t roll over and it doesn’t bank up.
What happens if I go over?
Nothing shuts off. Jasmine keeps answering the phone and your team keeps texting clients. Usage beyond your credit is billed at the rates above, and you can see it building on your usage dashboard in real time rather than finding out at the end of the month.
Can these rates change?
They can, and if they do we’ll update this page and give existing customers notice before a change takes effect. This page always reflects the current rate.
Questions about how this applies to your firm?
Call Jasmine — 1-888-901-5910Rates shown as of September 2026.